FAQ

My records

1. How do I view my records?

When you are signed in, you will see your name in the top right corner of the screen. Click on the downward arrow to the right of your name and select ‘My records’.

2. How do I view previous years' records that I entered on the old website?

Register on the new website using the email address that was your username for the old website. When you are signed in, you will see your name in the top right corner of the screen. Click on the downward arrow to the right of your name and select ‘My records’. At the bottom of the 'My records' page there is a section called ‘Previous records’. Select the link to view your records entered on the old website.

3. I have registered on the new website with a new email address. How do I view previous years' records that I entered on the old website?

Your account on the new website will not be linked to your previous years' records unless you register with the email address that was your username for the old website. Please contact us so that we can merge your two accounts together.

4. I used to record on a paper form but would like to start using the new website. What should I do?

Adding a record

1. What does the warning 'This date falls outside of the expected range' mean when I'm adding a record?

We have analysed the last 10 years of Nature's Calendar records to understand when each species and event is usually recorded. If you see a 'The date falls outside of the expected range' warning message when you are adding a record, it's because you've entered an unusual date for that species and event combination. We're always interested to hear about particularly early or late events, so would like to know more about your observation. Please add a comment to tell us more about what you have seen and if you can, add a photo too.

2. How do I add a location on the new map system?

You can type in a place name, or postcode to get close to your location on the map and then zoom in further to be more accurate. It automatically defaults to a road map, but you can switch it to a satellite map (like Google Earth) on which you can almost see individual trees. Our advice would be to choose one or more locations that you can visit regularly (once or twice a week) and to set these up on the map and to record regularly in these locations. Once you have saved a location once it will be remembered, so you don’t have to keep finding it on the map each time.

3. I have made a mistake while recording. How can I go back and edit this?

Unfortunately if the record has been saved then it has entered our database, you therefore cannot edit it and it must be deleted and resubmitted if a mistake is made. Go to the 'my records' section of the website, this will take you through to your saved locations, under the name of the location is the option to click to view all your records. Click on the record that you wish to delete and in the top right hand corner of the box will be a downward facing arrow. Click on this to expand the box, the option to delete the record will then appear.